Shipping Policy

Welcome to Lightshoe.in! We strive to ensure that your shopping experience is seamless and enjoyable, starting with a smooth shipping process.

Shipping Locations

We currently ship to all locations within India. If you are outside India and interested in our products, please contact our customer support at [email protected] for assistance.

Shipping Charges

• Standard Shipping: Free on all the orders.
• Express Shipping: Available for all the orders.
  
  

Order Processing Time

• Orders are processed within 1-2 business days (excluding weekends and public holidays).
• You will receive an order confirmation email once your order has been processed.
  
  

Estimated Delivery Time

• Standard Shipping: 2-3 business days depending on your location.
• Express Shipping: 1-2 business days.
  
  

Please note: Delivery timelines may vary slightly due to unforeseen circumstances such as weather conditions, remote locations, or carrier delays.

Tracking Your Order

Once your order is shipped, we will provide a tracking number via email or SMS so you can monitor its progress. You can also track your order directly on our website under the Track Order section.

Delivery Address Guidelines

To ensure smooth delivery:

• Please provide complete and accurate address details, including your PIN code.
• Make sure someone is available at the delivery address to receive the package.
  
  

Failed Deliveries

If a delivery fails due to incorrect address details or unavailability of the recipient, the package will be returned to us. Additional shipping charges may apply for re-delivery.

International Shipping

Currently, we do not offer international shipping through our website. For international inquiries, please contact us at [email protected].

Questions?

For any queries regarding your shipment, feel free to reach out to us:

• Email: [email protected]
• Phone: +91-9485998902 (Available 24/7 Monday to Sunday)
  
  

Thank you for shopping with Lightshoe.in.